The module allows centralizing and managing all internal inquiries, requests, or issues reported by employees.
Main features:
- Quick access from Buk or Intercom.
- Direct support via chat (Messenger).
- Single channel for HR, IT, Finance support, etc.
- Dashboard for administrators with support metrics.
- Multichannel support: email, WhatsApp, social media.
- Visibility of ticket status and response times.
📌 It can also be configured to serve external users, depending on your organization's needs.
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