Access is not disabled automatically. You must do it manually from their profile or from the offboarding process by clicking the "Deactivate Account" button.
Follow these steps:
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Go to the employee's profile.
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Enter the User section in the profile information.
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Select the option to deactivate the user.
Keep in mind:
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Deactivating the account prevents the user from accessing the platform, but it does not delete their history.
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We recommend making this adjustment as soon as the contract termination is recorded.
Need help?
If you have questions about how to disable access correctly, contact support and we'll help you.
🤖 This article was translated using artificial intelligence. View original article.