You cannot edit a benefit when there are conditions that could affect its proper management within the system.
🔍 Possible reasons:
Pending requests:If the benefit has associated requests, you must resolve them before editing it. (SeeHow to approve benefit requests?)
Issued certificates:Benefits that have already generated certificates cannot be modified to maintain information traceability.
Area limit:If your profile has a defined area limit, you will only be able to edit benefits associated with that area.
✅ Solution:
Resolve or approve all pending requests.
If the benefit cannot be modified due to certificates or area restrictions,create a new benefitwith the configuration you need.
🤖 This article was translated using artificial intelligence. View original article.