Some employees can't see a benefit because Buk validates several requirements before showing it. These are the most common reasons:
The benefit is segmented.
If you don't enable the option"Benefit available to the entire company", only those who have the plan assigned will be able to see it. (SeeCreation and configuration of benefit plans)The employee does not have an active record or an assigned job.
If the record is incomplete or the employee has no active job, the benefit will not be displayed.-
The benefit is integrated with vacations. (SeeHow to create a Benefit integrated with Vacations?)
In these cases the employee must have the corresponding vacation policy assigned.Check the employee record >Vacations > Assignmentto confirm theVacation Typeand theVacation Policies.
Also verify that they meet the minimum tenure defined by the policy.
If after reviewing these points the employee still does not see the benefit, we recommend contacting us so we can help you review it in detail.
🤖 This article was translated using artificial intelligence. View original article.